I screwed something up! Can I get back an old version of my content?

No problem. If you just did something goofy in the content editing window, you get multiple levels of Undo (ctl-z on Windows machines, command-z on Macs.)

If you want to revert to a previous version of a page’s content, use the ‘Revisions’ control box; it’s further down the page’s edit screen, in the same column as your content editor.

(If you don’t see a ‘Revisions’ control box, fold option your ‘Screen Options’ tab (top right of your edit screen below the black bar) and check the ‘Revisions’ box, and a ‘Revisions’control box should appear down in the same column as your content editor.)

Note: Your navigation menus do not have revision history control, nor do some other types of content that work through plugins (like ‘Testimonials’.) So if you do something really goofy — like accidentally deleting your main navigation menu —  please open a help ticket and choose the ‘technical support’ option. Be sure to include in your details the date you took the unfortunate site-mangling action; we’ll restore the previous night’s version of your site online within 48 hours. Please be aware in advance that you’ll lose any content you added from that midnight forward.

 

Posted in FAQ, Technical Problems.