My site went away! What happened?

Your credit card may have expired. Check your email for a notification from us about this! Never fear, if this should happen before your domain name expires, your site remains intact, we’ve just pointed your domain name away from your live site for the moment, but you’ll need to update your credit card info in your account panel before the domain name anniversary date so you can enjoy continuous service without losing your domain name.

If your credit card is still valid, our server may be experiencing a temporary outage. Don’t worry, we’re on it, and your site should be back up in no time.

Posted in FAQ, Technical Problems.